What I really want

I never publicly tell anyone what I really want.
I have mentioned in another blog that I wanted to be the "best trainer", but you will only believe it when it happens. And it was more of a rallying call to spur me on. However, I do want to be a very good trainer at the very least although it may not be what I really want.

So what do I really want.

Here we go:

Q: Do I want to be the Dean of the faculty? A: No
Q: Do I want to be the VC of U. Malaya? A: No
Q: Do I want to be a famous political blogger? A: No

Hmm...better change the line of questions...

Q: Do I want to be a famous writer? A: Yes. I want to be like Annie Proulx where people adapt your book into movies.

My God...do I really want that? I actually want that, but my writing sucks. Then I will never get it cause I am being so negative. But "they say" that you can get what you want.

(Reflect. Think....)

I want to be a writer. I want it bad.

In England again

I don't know how many times I have checked through the British borders.

The first time I arrived at Heathrow Airport, it was September 1985. I was 23 years old. I dragged my bags to the Victoria train station trying to get the coach to Leicester.
Leicester was home to me for the next two years. But I was not inspired by the town, although I enjoyed the market in the city centre. I frequented London every two weeks and my weekends were filled with laughter and the feelings of closeness with my friends in Shepperd's Bush. I loved London, so I managed to get my Part 1 training year job at Store Street, five minutes walk to the AA School of Architecture. Most evenings were filled with attending lectures at the AA given by, as I recalled Thom Mayne of Morphosis, Hermann Hertzberger, Peter Cook, Zaha Hadid etc. I continued with my RIBA Part 2 education in London at the Polytechnic of North London. My mentor, Steve Lightbody, who was an associate at Rock Townsend when I did my Part 1 gave me insights on how to be a better designer. These times were the best years when I was in London as I was flourishing both spiritually and mentally. I came into 4th year (1st year at North London) with passion and designed like there was no limitation and the lecturers just let me be. I graduated with a distinction although my 5th year was frought with difficulties in the middle of it. I left in 1991 and returned to London to do my masters at UCL in 1995-96. The year that I spent was not that great as I was in transition then, physically and mentally. My mid 30s were not the best years of my life. But I guess it was necessary in the Plan of things to come. Maybe, most of my 30s were spent in Malaysia and only 2 years in England compared to my 6 years when I was in my 20s?

I spent 3 1/2 years in England in my early 40s. This time I decided to go to Salford, near Manchester. I would say that my stay in England this time was at the very least extremely influential when my development as a person eclipsed when I finally came to terms with myself, spiritually, mentally and physically. The year 2005, my 3rd year doing PhD was so eventful in my life, that when I come to think of that year, I was greatly blessed. The breakthrough that I had was tantamount to me fighting my biggest fear and with it came a responsibility that I never thought I would have to do, which I accepted and still am coming to terms with.

England is my spiritual home, my beginning of many things, and I am proud of this surrogate country of mine, for it bore witness to the many milestones in my life.

So here I am in England again, facing another huge challenge. Facing my truth, yet again.

Expectations kills you

It happens every time.
When you have your hopes high.
And when you expects too much.
From other people.
Because expectations kills you.
You cannot expect from other people to fulfill your wants.
They owe you nothing.
If they give anything to you, it is from their hearts.
You cannot force people to live up to your expectations.
You just hope for the best.
And enjoy and be blessed with whatever that is been Given.
Because you don't own anyone.
It's just the way it is.

To be what you want to be

When I was younger, it was difficult to be what I want to be. I had to break down barriers, within myself, my beliefs and my fears. Don't get me wrong. I am a Muslim more now than ever, but it is different now. I don't mimic any more. I do because I want to.

But we must always be grateful. Clean the slate of ourselves now and then. Purify. So that we could be clearer with our goals. We need to be some where we want to be.

The Chance to be Heroes

"Give yourself the chance
to be heroes."

(Rafa Benitez – Half time.
Ataturk Stadium. Istanbul.
25th May 2005)

How many of us give ourselves the chance to be heroes?
To be a hero is to be inspired in the highest level of competition.
Why must we compete?
We compete for ourselves to become better than we are.

To be a hero is to be against all odds. And to show up, stand and fight.

Facing the Truth

I am about to face the truth about my PhD Thesis.
I will just have to be strong and pray to God and submit to whatever that will happen...

Fighting Spirit

Where do our thoughts come from?

The Will of God Created us and with it comes the human being that is us, with thoughts and the will to preserve and move forward and flourish and so on...

Somehow that was nurtured by conditions and parental love.

All matter and spirit come from God and human beings are the best example of perfection of all His creations but somehow also the most flawed.

To be able to be a vessel to be energised and expand oneself somehow needs a progressive element, push, desire, will, something to propel us forward, but actually it is not a something linear but cyclical. Something like pouring and receiving. Emptying and silence and then filled and pregnant... like a life force of beauty...

The fighting spirit is the momentum that spearhead the will and desire to fill in and empty out... the momentum could also be a trigger or impetus.

What is my PhD for?

I asked my mother just now "What is my PhD for?" I asked her because I was not serious in my preparation for my viva. I keep on doing other things. And I think I did a lousy thesis. I was really not confident about my thesis. I needed some strength from somewhere...so I asked my mother.

So my mother said "For your mom and dad." So I cried because I had never been a good daughter to them both and the only thing I got now is to give them this.

My mother added that "Remember when your father had to do his PhD and the difficulties he had. You had no problem, only some glitches here and there. Think about your friends and how they had to cope while juggling with their family and problems." My mother would further elaborate.

But the point was that I am so exhausted about the whole thing. I wanted my mother to remind me why I did the PhD.

I need to get back to the fighting spirit. To defend my thesis. Like I have been harping to my students to do. I have to do the same.

I have to think that I have something to contribute to the body of knowledge and that I had something worthwhile done. And that it was not wasting time, wasting paper and money.

I have to get the fighting spirit back, and that was why I have been this way.

Going through the Motion

I don't like this at all. The feeling of dread and having to face the viva exam. I am beginning to freak out or am feeling rather nervous. I should be studying but I have tons of work to complete or maybe I am making excuses not to study.

I think about this PhD and its importance to me. Somehow it is suppose to be important to my career, but I am not feeling that. I was just so relieved that my supervisor excepted my submission which probably if I pass, have a million corrections for me to do. Probably I will have to take a year to do it, but that is the least of my worry, as I have been doing that all along...editing, correcting, over and over again. That part is fine. What is not fine is my overall state of mind. I feel that I am really tired - mentally. Is it a burn-out? I don't think so as I am constantly with ideas on my work as an architectural educationist. I am tired with tedium and going through the motion. At times I feel to be not motivated. I do things because I have to. I have to scare myself to do things.

Like, as lecturer, I tell myself, "This kid is failing, so I better say something..." or " The Council need some recommendations, I need to say something..."

Like what my student said, "Better said, than done." I am in the business of talking so I have to talk, but sometimes I wish I did not have to talk.

I don't know what I've said

Choices that we could have made
Wasn't thinking from my head
Tell me if I am wrong
Tired of singing the old song

Could it be that I've forgotten
Will you ask me again the question
I was not thinking from my head
I don't know what I have said

Mid life crisis

Mid life crisis does not necessarily happens when you are 50. It is not 100 divide by two. People have got it wrong.

It can happen any time in your life.

A 10 year old kid can have a mid life crisis, but perhaps that would be a mild one because his memory of himself started at 3 and a half...

I am having some sort of a crisis. I am not sure if its mid life, but the symptoms are very much in keeping with the definition of one.

For example, I am asking basic questions about: what am I doing? And, I keep seeing myself when I was 13 and 25, not at this age.

I never actually grew up. I just numbed myself through the pain of having to grow older. I am just holding my breath and breeze through my life, wanting to see everything with fresh eyes again and again.

Finding you

Finding you

Anonymous faces
Looking for the one
How long am I going to be this 13 year old kid
I waited this long because of you
You had to be real
You can never be a fantasy
You had to be some kind of a stranger
Finding you was not easy
Found you when I found me
Finding me was even harder

A Muslim in Malaysia

A muslim in Malaysia could be a foreigner, passing through at the airport's transit lounge and drinking latte at KLCC. I am not one of those. I am a muslim born and raised in Malaysia. I am a Malaysian.

Is there a cause to celebrate being a Malaysian? Perhaps there is, because we are not being bombed by rockets and missiles and I could safely drive around in my car without fear except for those crazy drivers zooming in and out from the left to the right lanes at top speeds.

Yes, I must celebrate immediately by making myself a cup of Cameronian tea (my favourite) savouring each sip before a metaphorical bomb blows up in front of me.

We are living on edge. Every minute of out lives. We take for granted every thing will be hunky dory, safe and sound. We wish not to speculate and live in fear, even if our house is located on a hill-slope as living in fear would paralyse us. We just carry on with our lives hoping for the best.

Malaysians have a devil-may-care attitude, simply because we are tired. Most of us cannot afford to live near our place of work and it is nothing to be driving 40 km back and forth every day to work. We just rushed in and out, making a few bucks along the way. Our quality of life - zilch!

This lamentation is borne out of a curiosity about what is enough in our lives. That question suddenly revealed itself to me. I need a strong conviction if I am to say, "I have enough with my life". Meaning I am satisfied with what I have.

I do not want to compare or justify about things. All I want to say is that I am so very satisfied with my life, until a bomb appear out of no where...are we thankful so far?

Trying not to panic

My viva examination is around the corner, and I have to prepare for it. I will eventually do that and am trying to sort out many other things.

I realised that working in KL at a high level management capacity is really strenuous. You really need to know your stuff instinctively, especially if you set high standards for yourself. Preparation is often done quickly, getting key decisions done and (like driving in Malaysia) get into a defensive mode to line up your excuses.

I don't really like what is going on, but you are in the system and you have to work your way through with the system. You have to find meaningful activities rather than just skim through work.

KLites and other busy city dwellers would probably feel the same things and choose to prioritise and treat other activities in a "lip service" manner.

So what do you choose?

I feel that the group of people most unfortunate in these circumstances are those in the lower rungs of the hierarchy, like students. It is true that students demand more but then again it's a Catch 22 for them. Where is the monitoring to ensure delivery and how to make sure that what is delivered is top quality?

Well, getting back to my topic of conversation, I am trying not to panic as I would like a good start for the semester, for my students, for myself and this would feed-off to others.

Just a bit more to do and I will be able to read my thesis for the viva.

About Life at 46

I felt complete the other day, although my life is not finished.

I have everything I ever needed finally. I may still want some things, but I need nothing more now.
Yes, I have come to a point in my life where I should be.

I Thank God for that. It hadn't really occurred before, but now I realised that. Because anything more added to my life now would be a luxury.

Strange as it seems, although I am anxious and tired with lots of aches and pains in my joints and sometimes overworked, I am where I am most happy.

It took some time for me to be able to arrive at this point.

Public Transportation Issues

As we know it, public transportation includes the street environment, which is anything under the local authorities and highway departments that are beyond the gates of our private homes. Different departments are in-charge of different things.

I thought Penang should get it right faster than KL. The reason I am saying this is DBKL is looking at MPPP in terms of getting the street environment right.

As we know it, the Jabatan Bangunan, MPPP had collaborated with other departments to get some street environment right in Penang, so in Penang you actually have one department up and running knowing what to do. (Penang Road & Gurney Road projects)

If there are only low buses given at the end of the campaign, MPPP should design pavements to FLUSH (same height) with the threshold of the bus. We must make sure that the first potion of the bus (half) must have area for wheelchairs, pushchairs, luggage and seats for elderly and disabled people. If there is a split level, the front portion must be accessible.

The problem is also the maintenance of the road surface. In 1999, I had a discussion with an engineer from DBKL that stated that pavement levels could go higher than 6 inches (approx. 150mm) because when the road is repaired the contractor may just pour the bitumen and stuff without scraping the earlier road surface. This of course is nonsense and bad practice standards.

The pavement must not go higher than 150 mm as according to standards, the low floor buses were designed to flush with the 150 mm height pavements.

Then there is the awareness training and training of bus drivers to park parallel and close to the kerb (or curb) at the exact point to facilitate wheelchair users, physically disabled and blind people to board for example.

So many issues and so many departments to take care of so many things from training, policies, standards, design and implementation, not to mention bus stops, crossings, pavements and the buses themselves.

Who has to coordinate all these things?

We have to realise in Malaysia at this point in time, its the USERS. Its the NGOs.

Like it or not we have to WORK WITH the government in this matter, like so many other matters to do with the community, ie Women issues etc. We have to create Access Advisory Committees to work with the government departments.

Do we have enough people for this? Are we ready to work with the government when the situation arise?

Of course the campaign (to get all bus accessible) must go on. Of course we ask for everything to get it right in the first place. But we need to be ready for all possibilities.

Keeping the Shape and Form of Our Life

My life is one big creation. God had and is Creating my life as we blog. As a human being, I only could imagine it in awe, humbled by it all. And here I am trying to write a story, finish my thesis, design a programme... struggling with the shape and form of my creative endeavours.

I did write about this in my other blog. About creative intelligence and the importance of the shape and form. If it goes out of shape, the form goes as well. Another way of saying it is, I have to keep the form in shape. Words, words, words, it will never end. Never cease to tease my limited brain, my limited intelligence...

Focus, I'd say to myself, on keeping the shape and form of my work. And yet, time and time again, I keep on failing...

There are times in our life when the emotional involvement of ourselves is too great. So many things to work out and so many things to figure out. Life just stumps you. God Threw you a curve ball some time...you cannot see it coming!

You thought you had life figured out didn't you? You're just human, you are suppose to be stumped. Well at least now and then.

Keep the shape and form well...do not let it get out of shape. Keep it intact. Keep an eye on the ball and where it is going. Don't let you kick an own goal!

Liverpool FC had ten days to prepare and focus on that match that they played with Barcelona FC on the 21st February 2007. They had won that match. Everyone thought they would lose. They had prepared well judging on the result. Rafa Benitez the manager, went through meticulously what to do with all the team players. They were so focussed and also they had the spirit.

You cannot just prepare like a robot. There has to be passion and a great desire to want to win when you set out to do something. It is of no use just going through the motions.

The fire has to be lit, if it had died along the way. You just have to figure out how to lit the fire. So you have to stop awhile amidst life's noises and hectic rhythm and reflect. Listen carefully to what your heart is telling you. What is going on?

Becareful not to jump on any conclusion as you might kill your enthusiasm and blame on something that is not there or some small and minor thing in your life. You must find the reason for your lack of enthusiasm or lack of passion.

Maybe you had forgotten your promises to yourself. It is the worst thing you can do. It is easy to prove to another person, but to prove to yourself and to love yourself for doing well. That is difficult because it cannot be seen. There is no audience to cheer you on and give you an award.

In other words, there are many things in life that you need to achieve for yourself although others will be happy for you. Those things are hard because they take so long and you get distracted, so you have to learn how to keep those things together and not lose them.

You have to set your deadlines again and again, because it can drag, and you will lose interest.

End of story.

Test Case or Court Case is the Answer

Often when we get frustrated about the state of affairs where Malaysian disabled people are facing discrimination on all fronts, may it be employment, education, transportation or housing, we need to learn from other countries and how they do it.

A recent test case proved to be a very good example of how the Disability Rights Commission (DRC) supported a British woman who is a carer to her son by ing her case to Europe and getting the European Court of Justice to judge her case.

It looks like a really long road for Malaysians to achieve similar goals as even the basic discriminatory practices cannot be solved, so how do we intend to solve cases like this, involving carers to disabled people. Research into disability issues are very limited on many aspects of disability.

At least we can learn from this test case and what Europe and Britain are doing in this respect.

Landmark test case could benefit millions of Britain’s carers
05/01/2007

A British woman received the green light to take her employment case to Europe later this year in a case that will have major implications for millions of Britain’s unpaid carers.
In a case jointly supported by the Disability Rights Commission (DRC) and Bates, Wells & Braithwaite solicitors, Sharon Coleman won the right for an unfair treatment claim against her employer - due to the primary caring role she has for her disabled son - to proceed before the European Court of Justice later this year.
The decision of the Employment Appeals Tribunal has been hailed by Equal Opportunities Commission and carers’ groups.
The case revolves around the interpretation of the EU’s equal treatment directive and its impact on UK disability discrimination legislation. The directive deals with equal treatment in employment and occupations and aims to combat discrimination on the grounds of religion, belief, disability, age or sexual orientation. Although she is not disabled, Ms Coleman’s lawyers contend that the directive protects her from unfair treatment which comes from her association with a disabled person. Associated discrimination is agreed by lawyers to be operative in cases of race and sexual orientation and the European Court of Justice’s decision would be the first time that disability discrimination will be considered to apply in these circumstances.
The DRC has argued strongly that associated discrimination should be an explicit feature of UK legislation.
Ms Coleman, who worked as a legal secretary for London solicitors Attridge Law, claims she was subjected to unfair treatment by her employers. In particular she claims:• she was criticised and described as ‘lazy’ when she wanted to take time off to care for her child;• on occasions when she was late for work because of problems with care for her child she was told that she would be sacked;• comments were made by her manager that her “f****** child” was “always f****** sick” and that she was using her child to manipulate her work conditions;• she was not allowed to work from home but other employees experienced no obstacles when wanting to care for their non-disabled children;• she was placed in a pool of staff selected for redundancy after she said that she wanted to make a formal request for flexible working to care for her child.
Ms Coleman claims that these actions created a hostile atmosphere which forced her to resign in March 2005. Speaking after the appeal decision she said:
“I was upset and shocked at the attitude of my former employers. They knew about my son's problems because I took him into the office, but they wouldn't allow me to work flexibly to make it easier to look after him. Other members of staff were taking time off for hospital appointments or worked from home but my requests were always turned down.
“When they heard that my son Oliver had a serious illness, they didn't expect me to return to work."
Currently 6 million people provide unpaid care in Britain, most of them women. Over a third of carers who provide 50 hours support or more per week have never worked or are currently unemployed.
Commenting on the decision of the employment appeal tribunal, Agnes Fletcher, Assistant Director of Communications at the DRC said:
“This case could have a major impact on the employment prospects of the 6 million people who provide unpaid care. Many of them have never been able to work. Others have struggled to balance work and caring responsibilities to the detriment of family life. Without providing protection from discrimination for carers and without family and employment policies that enable flexible working, many more British families will reach breaking point. The British economy needs those who provide care for disabled people to work, so that they can provide a decent income for their families and make provision for their pensions. Fairness at work for all employees benefits all of us.”
“Solving the problems faced by Ms Coleman and many thousands like her is the acid test for both Labour and the Conservatives’ family policies."
The case comes in advance of keynote policy announcements expected from Local Government and Communities Minister Ruth Kelly and Conservative Leader David Cameron in the New Year. These announcements are the result of increasing pressure from the DRC, EOC and carers’ groups to respond to Britain’s ‘care crisis’ and to put support to families at the top of the political agenda.
ENDS
Further information from the Disability Rights Commission Press Office on 0207 543 7099 or out of hours on 07813 060063.

Transportation Issues

Public transportation for disabled people probably has a long way to go in Penang. Forget the low floor buses or the ramped kerbs, clearly now we have a diabolical situation. (See article below. ) The man on the street (minus the arthritis) is feeling so much pain of having to use a poor public transportation system in Penang, that it becomes a matter of survival to get from one place to another.

It is not often that we hear of people suing the government in Malaysia over the public transportation system, but when that happens, it is really a serious matter.

In fact, I am waiting for someone to do so, to see how this will turn out to be.

New Straits Times CVLB may face legal action for the poor public transport system in Penang By Audrey Dermawan 27 November, 2006

Legal action maybe taken against the Commercial Vehicle Licensing Board for failing to provide an efficient public transportation system in the State.

The Citizens for Public Transport (Cepat) is contemplating such a move. Its coordinator, Dr Choong Sim Poey, said today they will consult their legal advisors before initiating any action. Dr Choong said the thousands of commuters who are dependent on the daily bus services have had enough of the empty promises made by CVLB over the past eight months.

"It is not fair for the commuters to end up suffering as a result of the board's incompetency in handling the matter. "In fact, Cepat had on numerous occasions arranged for a meeting with CVLB chairman Markiman Kobiran to address the issue but to no avail. "If he or CVLB officials continue to shun us, then it is best we see one another in court," he told a Press conference today.

Cepat, a non-governmental coalition comprising 24 civil society groups in Penang, has been in the forefront in championing for better bus services since the revamped of the public transportation system on April 1. Under the Specific Relief Act, citizens have the right to sue a statutary body, in this case CVLB, if it fails to perform the duty entrusted to it.

CVLB is entrusted with the responsibility of regulating public transport. Dr Choong said Cepat had wanted to file legal action against CVLB much earlier but had to put the plan on hold following repeated appeals by the State Government. "It seems to me that the state authority is not of any help at all... the bus services have gotten from bad to worse. And the people are really unhappy," he said, adding Cepat would give CVLB until Dec 15 to meet and "talk things out" or be prepared to face the consequences. The State Local Government and Traffic Management committee chairman Datuk Dr Teng Hock Nan and CVLB northern region chairman Shah Headan Ayoob Shah could not be reached for comment.

(Penang Watch Link)

Perbuatan mengetepikan orang kurang upaya dari masyarakat

(Marginalisation of disabled people from society)

Orang kurang upaya di Malaysia masih diketepikan oleh masyarakat. Walaupun kesedaran yang situasi ini masih berlaku tetapi usaha untuk memperbaiki keadaan adalah kurang memuaskan dan lambat diimplementasikan. Ini disebabkan pendekatan yang tidak merujuk kepada punca sebenar masalah yang dihadapi oleh orang kurang upaya.

Kita imbas semula kepada situasi yang sama tetapi berlaku di tahun-tahun 1970an di United Kingdom. Pada masa itu, orang kurang upaya telah bergiat untuk cuba mempengaruhi kerajaan UK supaya menukarkan polisi dan pendekatan yang berdasarkan Model Perubatan Kitidakupayaan atau Medical Model of Disability.

Pemahaman ini adalah berdasarkan orang kurang upaya sebagai punca masalah. Orang kurang upaya perlu menyesuaikan diri mereka dalam masyarakat, dan jikalau mereka tidak dapat berbuat demikian, mereka harus ditempatkan di institusi khas yang dibina untuk mereka atau tinggal di rumah sahaja.

Keadaan di United Kingdom pada tahun 1970an menggambarkan secara dekat apa yang berlaku di Malaysia sekarang, di mana orang kurang upaya bergantung sepenuhnya dengan orang lain iaitu dependent dan juga mengalami diskriminasi. Orang kurang upaya diberikan jenis belas kasihan yang tidak menolong dan secara luaran sahaja, tetapi sebenarnya mereka perlukan pertolongan untuk berdikari dan memajukan diri sendiri. Perbualan dengan orang lain selalunya memfokuskan kepada kecacatan seseorang itu dan negativity dan bukan perkara-perkara yang boleh mendorong mereka untuk mencapai cita-cita.

Orang kurang upaya terpaksa menghadapi sikap yang ""patronizing" daripada orang lain, dan ini boleh dilihat dari masalah persekitaran dan sikap yang banyak halangan dan tidak memberikan peluang sama-rata kepada mereka. Masalah untuk menggunakan sistem pengangkutan awam, untuk melanjutkan pelajaran, perumahan yang tidak boleh capai dan guna adalah di antara isu-isu yang menyekat pergerakan orang kurang upaya untuk memajukan diri.

Pendekata, sikap orang lain terhadap orang kurang upaya adalah punca masalah yang dialami oleh mereka.

Seperti yang dikatakan tadi, Malaysia masih mengamalkan Model Perubatan Ketidakupayaan.
Saya akan menceritakan apa yang berlaku beberapa tahun yang lalu, di mana seorang pelajar yang kurang upaya fizikalnya telah mendapat peluang untuk melanjutkan pelajaran di Fakulti Perubatan, Universiti Malaya. Beliau telah mencuba sedaya upaya untuk menghadiri kuliah dan menyiapkan tugasan tetapi keadaan alam bina yang banyak halangan serta persekitaran yang tidak membantu telah menghampakannya. Beliau terpaksa mengambil kursus di Fakulti Sains pula tetapi masalah yang sama menyekat kemajuannya. Akhir sekali beliau terpaksa mendapat sijil dari institusi pengajian swasta dalam jurusan Teknologi Maklumat.

Adakah beliau telah gagal atau pihak universiti telah gagal membantu beliau?

Kalau dilihat dari perspektif Model Perubatan Ketidakupayaan, tentu sekali pelajar tersebut adalah punca masalah, di mana beliau tidak dapat sesuaikan dirinya dengan alam sekitar. Tetapi bila dilihat pada keseluruhannya, masalah ketidakbolehcapaian ini adalah tanggungjawab institusi yang mengambil keputusan di peringkat perancangan dan rekabentuk bangunan, atau di peringkat pengurusan pelajar.

Kita perlu menyesuaikan Model Sosial Ketidakupayaan yang menekankan punca masalah iaitu diskriminasi "institutional" wujud di dalam masyarakat itu sendiri. Jadi seperti yang diamalkan di UK, polisi, perancangan awal dan reka bentuk serta pengurusan alam bina dan pengangkutan awam dirombak semula dengan menggunakan Model Sosial Ketidakupayaan yang mengutamakan kebolehcapaian dan alam bina bebas halangan.

Pada kesimpulan, kita perlu menuju kepada arah yang sama untuk membina masyarakat yang lebih berperihatin supaya semua ahli masyarakat, tidak kira siapa, dapat berdikari dan bebas halangan untuk memajukan diri mereka.